Payment Methods

Currency information:
All prices are displayed in CZK. Payments made in EUR or other currencies will be automatically converted by your bank according to the current exchange rate.

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You can pay conveniently using the following methods:

• bank transfer (QR code included in the invoice)
• online card payment
• instant bank transfer (via selected banks)
• Apple Pay
• Google Pay

Cash on delivery is currently unavailable.

As a small family workshop run by a single person, I am unfortunately no longer able to cover the costs of uncollected COD shipments.

However, if this option is important to you, feel free to contact me.
Cash on delivery can be arranged individually upon prior agreement.

Simply place your order and reach out via email or phone.

Thank you for your understanding.

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Countries to which we deliver

We ships to almost all EU countries. Instruction leaflet is in English only.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

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Language of instructions and notes

Please note: product instructions are provided in English only.“

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Shipping Methods & Prices

Shipping within the EU countries 

Slovakia has a separate section below

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Shipping to Slovakia

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Free Shipping

• Free shipping to European countries for orders over 1500 CZK / 62 EURO FREE

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Dispatch Time

• In-stock items are shipped within 48 hours after payment
• Made-to-order items are shipped within 7 days
• Custom-made products have individual delivery times

For custom orders, we always confirm the timeline with you in advance and do our best to meet your expectations.

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How We Pack Your Order

Each package is unique, carefully handcrafted, and packed with love and respect for nature.

We use:

• gift boxes and fabric pouches
• tissue paper
• recycled and reusable packaging materials

Packaging style:

• Jewelry: wrapped in green tissue paper
• Candles & trays: packed in gift boxes or pouches

We also offer large gift boxes (30 × 30 cm) for special packaging upon request.

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Gift Wrapping

We now offer eco-friendly gift wrapping for our handmade products.

• Price: 119 CZK
• Available as an add-on to your order
• Free for orders over 1999 CZK

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Have Questions?

Feel free to contact us:

📧 Email: info@gallaterra.cz
📞 Phone: +420 735 058 234